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Knowledge Base

Frequently Asked Questions

Answers to common questions about Pitch Notes.

01

Is Pitch Notes licensed and regulated for sports betting?

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Yes, Pitch Notes is licensed by the UK Gambling Commission and also holds a licence from the Malta Gaming Authority. The site must follow strict rules for game fairness, player protection, and anti‑money laundering. All customers must be 18 or older and verify their identity during registration.

02

What welcome bonus does Pitch Notes offer for new customers and what are the wagering requirements?

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New customers receive a 100 % matched deposit bonus up to £100. The bonus funds must be wagered 5 times on sports markets with odds of 1.50 or higher within 30 days. The initial deposit is not counted toward the wagering, and winnings from the bonus become withdrawable once the requirement is met.

03

What does 'handicap betting' mean when I bet on World Cup matches at Pitch Notes?

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Handicap betting gives one team a virtual advantage or disadvantage to level the playing field. For example, a -1 handicap on the favourite means they must win by more than one goal for the bet to win. If the match ends within the handicap margin, the bet is a push and the stake is returned.

04

How are odds displayed on Pitch Notes, and can I switch between decimal and fractional formats?

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By default, Pitch Notes shows odds in decimal format (e.g., 2.50). You can change the display to fractional (e.g., 6/4) in your account settings under “Odds Format”. The change applies instantly to all markets and does not affect the actual payout.

05

Which payment methods can I use to deposit and withdraw funds on Pitch Notes?

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Pitch Notes accepts Visa, Mastercard and Maestro debit cards, as well as e‑wallets such as Skrill, Neteller and PayPal. Bank transfers and prepaid vouchers (Paysafecard) are also available. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

06

What are the betting limits on Pitch Notes, including minimum stake and maximum payout?

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The minimum stake per bet is £0.10 (or equivalent in your currency). Maximum payouts vary by sport and market, but most football bets have a cap of £1 000 000 per wager. Accumulator bets and certain in‑play markets may have lower limits, and the exact limit is shown before you confirm the bet.